Frequently Asked Questions
Shipping Policy
🔘 SHIPPING INFORMATION
-
In‑stock items ship within 1 business day, excluding holidays. All orders depart from the USA.
-
We ship worldwide via USPS to all countries they serve.
-
Custom orders require 1–4 weeks, depending on design complexity or material availability.
-
Should delays occur, we will proactively update you.
🔘 INTERNATIONAL SHIPPING
-
Tracked & Signature Confirmation included on all international orders.
-
USPS First-Class Mail transfers to local postal services. You’ll receive an email with tracking details to follow your package.
-
Free shipping thresholds:
-
U.S.: Always free
-
Canada: Orders over $200 USD
-
UK/EU: Orders over $300 USD
-
Other international: Orders over $300 USD
-
-
Orders under $200 require signature confirmation.
🔘 CUSTOM AND IMPORT TAXES
Customers are responsible for any customs, duties, or taxes.
We cannot be held responsible for customs-related delays.
🔘 DOMESTIC SHIPPING
-
Free standard shipping within the U.S.
-
Shipped via USPS First-Class Mail; Signature Confirmation added when necessary.
-
Free returns within 30 days; returns must be in original condition.
-
No exchanges and no cancellations once shipped.
-
You are responsible for return shipping and any value loss due to item condition.
-
Contact us anytime if issues arise with your order.
🔘 Request
Before purchasing, please carefully:
-
Review product details, photos/videos, and descriptions.
-
Read through these Shipping, Return, and Cancellation Policies.
-
Confirm all details before payment.