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Frequently Asked Questions

Shipping Policy 

🔘  SHIPPING INFORMATION

  • In‑stock items ship within 1 business day, excluding holidays. All orders depart from the USA.

  • We ship worldwide via USPS to all countries they serve.

  • Custom orders require 1–4 weeks, depending on design complexity or material availability.

  • Should delays occur, we will proactively update you.

           🔘  INTERNATIONAL SHIPPING

  • Tracked & Signature Confirmation included on all international orders.

  • USPS First-Class Mail transfers to local postal services. You’ll receive an email with tracking details to follow your package.

  • Free shipping thresholds:

    • U.S.: Always free

    • Canada: Orders over $200 USD

    • UK/EU: Orders over $300 USD

    • Other international: Orders over $300 USD

  • Orders under $200 require signature confirmation.

           🔘  CUSTOM AND IMPORT TAXES
      Customers are responsible for any customs, duties, or taxes.

      We cannot be held responsible for customs-related delays.

          🔘  DOMESTIC SHIPPING  

  • Free standard shipping within the U.S.

  • Shipped via USPS First-Class Mail; Signature Confirmation added when necessary.

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  • Free returns within 30 days; returns must be in original condition.

  • No exchanges and no cancellations once shipped.

  • You are responsible for return shipping and any value loss due to item condition.

  • Contact us anytime if issues arise with your order.

      🔘  Request

    Before purchasing, please carefully:

  1. Review product details, photos/videos, and descriptions.

  2. Read through these Shipping, Return, and Cancellation Policies.

  3. Confirm all details before payment.

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Return and Exchange 

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